GV77 Privacy Policy – How We Protect Your Data

1Who We Are

GV77 operates the online sports betting and casino entertainment platform available at gv77.onl. This Privacy Policy applies to all users of the gv77 platform — whether you access it through a desktop browser, mobile browser or the gv77 Android app.

When we say "gv77", "we", "us" or "our" in this document, we are referring to the gv77 platform and the team responsible for operating it. This Privacy Policy should be read alongside the Terms and Conditions, which govern the overall use of the platform.

By registering an account on gv77.onl or continuing to use the platform, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your information as described here. If you have questions at any point, you can reach the support team at [email protected].

2What Data We Collect

GV77 collects personal information through two main routes: information you actively provide to us, and information that is collected automatically when you use the platform. We only collect data that is necessary for running your account and delivering the platform services.

Information you provide directly:

• Full name and date of birth — required for account registration and age verification.
• Email address — used for account communication, password recovery and important account notifications.
• Phone number — used for account security and support contact where provided.
• Identity documents — such as your CNIC or passport, collected during the verification process when required.
• Payment method details — the identifiers associated with your JazzCash account, Easypaisa wallet, Raast ID, bank account or card. Full payment credentials are not stored by gv77 directly.
• Account preferences — such as deposit limits, responsible gaming settings and communication preferences you configure in your account dashboard.

Information collected automatically:

• Device and browser information — including device type, operating system, browser version and screen resolution.
• IP address and approximate location — used for fraud prevention, security monitoring and ensuring the platform is being accessed appropriately.
• Platform usage data — pages visited, games played, bets placed, session duration and navigation patterns within the gv77 platform.
• Transaction records — a full log of deposits, withdrawals, bets and game activity associated with your account.
• Cookie and session data — see the Cookies section below for details.

3How We Use Your Data

GV77 uses the personal data it collects for specific, legitimate purposes related to running the platform and delivering services to Pakistan players. We do not use your data for purposes beyond what is described here without first informing you.

• Account operation: Processing your registration, login, deposits, withdrawals and game activity on the gv77 platform.
• Identity and age verification: Confirming that account holders meet the 18+ age requirement and that account information is accurate.
• Transaction processing: Handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and cards, and maintaining accurate financial records for your account.
• Fraud prevention and security: Monitoring account activity for unusual patterns, preventing unauthorised access and protecting the integrity of the platform for all players.
• Customer support: Responding to queries, investigating complaints and resolving account issues raised through the support team.
• Platform improvement: Analysing usage patterns to understand how players interact with the gv77 platform and to improve features, performance and the overall experience.
• Responsible gaming: Using your activity data to support responsible gaming tools such as deposit limits, session reminders and self-exclusion functionality.
• Legal and operational compliance: Retaining records as required for standard platform operations, dispute resolution and audit purposes.

4Payment Information

All financial transactions on gv77 are denominated in PKR. The platform supports deposits and withdrawals via JazzCash, Easypaisa, Raast, standard bank transfer, debit cards and credit cards. When you initiate a deposit or withdrawal, you are interacting with these payment providers through secure, encrypted connections.

GV77 does not store full card numbers, CVV codes or mobile wallet PINs on its own servers. What gv77 does retain is a transaction reference record — including the payment method type, amount in PKR, timestamp and transaction status — which is necessary for your account financial history and for resolving any payment disputes.

• Payment data is transmitted using encryption during processing.
• Withdrawal requests are matched against your verified payment method to prevent fraud and protect your funds.
• If you add a new payment method to your gv77 account, a small verification step may be required before it can be used for withdrawals.
• Transaction records are retained for the period necessary to support account management and dispute resolution.

5Cookies and Tracking Technologies

GV77 uses cookies — small text files stored on your device — and similar tracking technologies to make the platform work properly and to understand how it is being used. Here is a breakdown of the types of cookies gv77 uses:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session, maintain your bet slip state and support basic security features. These cannot be turned off without breaking core platform functionality.
• Analytics cookies: These help us understand which pages and games are most popular, how long players spend on different sections and where performance issues may exist. This data is collected in aggregate and is not linked to your personal identity.
• Preference cookies: These remember your settings — such as your preferred language, display preferences and responsible gaming configurations — so you do not have to set them every time you visit.
• Security cookies: These support fraud detection by helping identify unusual login patterns or suspicious activity across sessions.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies will affect your ability to log in and use the gv77 platform normally. For most Pakistan players accessing gv77 via mobile browsers or the app, essential cookies are enabled by default and are necessary for smooth platform use.

6Data Sharing

GV77 does not sell your personal data to third parties. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

• Payment processors: When you make a deposit or withdrawal, your payment details are shared with the relevant payment provider — JazzCash, Easypaisa, Raast or your bank — to complete the transaction. These providers operate under their own privacy and security policies.
• Game providers: When you play casino games or slots on gv77, the game software is supplied by third-party providers. Your account ID and stake data may be shared with the provider for game session management and RNG certification purposes. Providers do not receive your full identity or payment details.
• Fraud and security services: GV77 may use third-party fraud detection tools that process technical data — such as device fingerprints and IP addresses — to identify suspicious activity. This data is used solely for security purposes.
• Legal requirements: If gv77 is required to disclose data in response to a legitimate legal process or to protect the safety and rights of platform users, we may do so to the extent required. We will not disclose more data than is necessary in such cases.

Beyond the above, gv77 does not share your name, contact details, financial records or betting history with any third party for marketing, advertising or profiling purposes.

7Data Retention

GV77 retains your personal data for as long as your account remains active and for a reasonable period thereafter to support dispute resolution, fraud investigation and standard operational record-keeping.

• Account information and transaction records are retained for the lifetime of your account plus a standard period following account closure.
• Identity verification documents are retained for the period required by standard platform operation and are then securely deleted.
• If you request account closure and deletion of your personal data, gv77 will action this request within a reasonable timeframe, subject to any outstanding balance or open dispute being resolved first.
• Data that has been anonymised and aggregated — such as general usage statistics — may be retained indefinitely as it cannot be linked back to any individual player.

8Security Measures

GV77 takes data security seriously. The platform implements a range of technical and procedural measures designed to protect your personal information from unauthorised access, loss or misuse. These include:

• Encrypted connections (HTTPS/TLS) for all data transmitted between your device and the gv77 platform.
• Secure, access-controlled storage for account and transaction data, with access limited to authorised gv77 personnel on a need-to-know basis.
• Login session management that automatically expires inactive sessions to reduce the risk of unauthorised account access.
• Fraud detection systems that monitor for unusual account activity patterns — including atypical login locations, rapid deposit and withdrawal sequences and bot-like behaviour.
• Regular review of security practices to address emerging risks.

While gv77 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security against all possible threats. You also play a role in keeping your account safe — use a strong, unique password for your gv77 account and never share your login credentials with anyone.

9Your Rights Over Your Data

As a gv77 account holder, you have the following rights with respect to your personal data:

• Access: You can request a copy of the personal data gv77 holds about you. Contact support to submit an access request and we will respond within a reasonable timeframe.
• Correction: If any of the personal data we hold about you is inaccurate or out of date, you have the right to request that it be corrected. Some changes — such as updating your name or date of birth — may require supporting documentation.
• Deletion: You may request deletion of your personal data. We will act on such requests subject to any legal or operational requirements that necessitate retaining certain records — for example, transaction records relevant to a pending dispute.
• Objection to processing: You may object to certain types of data processing, such as the use of your usage data for platform analytics. Where technically and operationally feasible, gv77 will act on such requests.
• Account closure: You may close your gv77 account at any time by contacting support. Any real-money balance at the time of closure will be returned to your verified payment method, subject to the conditions set out in the Terms and Conditions.

To exercise any of the above rights, contact the gv77 support team at [email protected]. Please include your registered email address and a description of your request so we can handle it efficiently.

10Children's Privacy

The gv77 platform is strictly for adults aged 18 and above. GV77 does not knowingly collect personal data from anyone under the age of 18. If we discover that a registered account belongs to a person under 18, the account will be immediately closed and any data associated with it will be deleted.

If you believe that a minor has registered an account on gv77 or has provided personal information to the platform, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11Updates to This Privacy Policy

GV77 may update this Privacy Policy from time to time to reflect changes in platform operations, data practices or other factors. When meaningful changes are made, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify registered players via their account email address.

We encourage you to review this page periodically so you are always aware of how gv77 handles your personal information. Continued use of the platform after a policy update indicates your acceptance of the revised terms. If you do not agree with any update, you should stop using the platform and contact support to discuss your options.

12Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or to the personal data gv77 holds about you, please get in touch with the support team. We aim to respond to all data-related queries as promptly as possible.

For information about your account rules, please visit the Terms and Conditions. For guidance on playing safely and setting limits, visit the Responsible Gaming page. Common platform questions are answered in the FAQ section.